Refund and Returns Policy

Last updated: 6 November 2025

At Happikart, we strive to ensure that you are completely satisfied with your purchase. This Refund and Returns Policy outlines the conditions under which returns, replacements, and refunds are processed for orders placed through our website.

Eligibility for Returns

• Products can be returned within 7 days of delivery if they are defective, damaged, or incorrect.
• Items must be unused, in their original packaging, and accompanied by the invoice or proof of purchase.
• Certain categories such as personal care items, innerwear, customized products, or perishable goods are non-returnable for hygiene and safety reasons.

Return Process

• Contact our customer support team via support@happikart.example or +91 87480 37686 within 7 days of delivery.
• Provide your order ID, reason for return, and supporting images (if applicable).
• Once approved, we will arrange a pickup or guide you on how to send the product back to us.
• Returned products are inspected upon receipt. After quality verification, we will proceed with a replacement or refund as per eligibility.

Refund Process

• Refunds are issued to the original payment method used during checkout.
• It may take 5–10 business days for the refund to reflect, depending on your bank or payment provider.
• In the case of Cash on Delivery (COD) orders, refunds are processed via bank transfer or store credit upon confirmation.

Replacement Policy

If a replacement is available, we will ship it once the returned product passes inspection. If not, a full refund will be initiated. Replacements are subject to stock availability and delivery timelines.

Order Cancellations

• Orders can be cancelled before they are shipped by contacting customer support.
• If the order has already been dispatched, cancellation will not be possible, but you may still request a return after receiving the product.

Exceptions

Happikart reserves the right to refuse returns or refunds if the returned item:

• Is not in its original condition.
• Shows signs of use, damage, or tampering.
• Is returned beyond the allowable time frame.

Contact Us

For any queries or assistance regarding returns or refunds, please reach out to:

For questions about these Terms & Conditions, please contact:
Happikart Customer Support
Phone: +91 8867368139
Email: team.happikart@gmail.com